Company Profile:
In 2006, Amazon Web Services (AWS) began offering IT
infrastructure services to businesses in the form of web services -- now commonly
known as cloud computing. One of the key benefits of cloud computing is the
opportunity to replace up-front capital infrastructure expenses with low
variable costs that scale with your business. With the Cloud, businesses no
longer need to plan for and procure servers and other IT infrastructure weeks
or months in advance. Instead, they can instantly spin up hundreds or thousands
of servers in minutes and deliver results faster.
Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Brazil, Singapore, Japan, and Australia, customers across all industries are taking advantage of the following benefits:
நிறுவனம் : AmazonToday, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Brazil, Singapore, Japan, and Australia, customers across all industries are taking advantage of the following benefits:
வேலை :Technical Account Manager
இடம்: Bengaluru/Bangalore,Chennai,
Hyderabad/Secunderabad
அணுபவம்:10
– 15 Years
தகுதி:B.E/B.Tech
விண்ணப்பிக்கும் முறை:Online
Designation: Program Manager
Job
Description:
Amazon has a history
and tradition of leading the world in Web-related technologies and services.
Now, with Amazon Web Services (AWS) you have the chance to join the team as
they help individuals and businesses take their computing infrastructures and
applications into the Cloud. As a member of the Amazon Web Services Developer
Support team, you will be at the forefront of Cloud technologies.
The Technical Consultant functions as part of the Developer Support team to ensure key enterprise customer success in building applications and services on the AWS platform. The Technical Consultant provides assistance to the customer as an expert on the full line of AWS services and the customers architecture in support of strategy questions, project planning and launch and ongoing operational issues.
Technical Consultants are engaged at the account level in providing recommendations and proactive advice through all phases of the implementation life cycle. Every day will bring new and exciting challenges on the job while you:
Act as a single point of contact to Enterprise Accounts
Field all cases from Enterprise customers during business hours
Complete analysis and present periodic reviews of operational performance to customer
Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
Make recommendations on how new AWS offerings fit in the company architecture
Champion and advocate for customer requirements within AWS (e.g. feature request)
Participate in customer requested meetings (onsite or via phone)
Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
Work with some of the leading technologists around the world
Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
Open tickets with other software companies, back channel, if needed
Available in non business hours to handle urgent issues
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software - Other
Role Category: Program Manager
Role: Program Manager
The Technical Consultant functions as part of the Developer Support team to ensure key enterprise customer success in building applications and services on the AWS platform. The Technical Consultant provides assistance to the customer as an expert on the full line of AWS services and the customers architecture in support of strategy questions, project planning and launch and ongoing operational issues.
Technical Consultants are engaged at the account level in providing recommendations and proactive advice through all phases of the implementation life cycle. Every day will bring new and exciting challenges on the job while you:
Act as a single point of contact to Enterprise Accounts
Field all cases from Enterprise customers during business hours
Complete analysis and present periodic reviews of operational performance to customer
Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
Make recommendations on how new AWS offerings fit in the company architecture
Champion and advocate for customer requirements within AWS (e.g. feature request)
Participate in customer requested meetings (onsite or via phone)
Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
Work with some of the leading technologists around the world
Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
Open tickets with other software companies, back channel, if needed
Available in non business hours to handle urgent issues
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software - Other
Role Category: Program Manager
Role: Program Manager
Skills Required:
Cloud Computing , Application
Security, Database Administration
Desired
Profile:
Must have demonstrated
expertise in one or more of these areas;
Systems administration (Linux and/or Windows)
Networking (DNS, IPsec, BGP, VPN, Load Balancing)
Programming / scripting (Java, Perl, Ruby, C#, and/or PHP)
Experience working within the software development or Internet industries is highly desired
Candidates must have excellent oral and written communication skills
Strong customer focus
Ability to juggle many tasks and projects in a fast-moving environment
Experience working directly with Enterprise customers
Education:UG -B.Tech/B.E.
PG - Post Graduation Not Required, MBA/PGDM, M.Tech, MCA, M.Sc
Doctorate - Doctorate Not Required
Systems administration (Linux and/or Windows)
Networking (DNS, IPsec, BGP, VPN, Load Balancing)
Programming / scripting (Java, Perl, Ruby, C#, and/or PHP)
Experience working within the software development or Internet industries is highly desired
Candidates must have excellent oral and written communication skills
Strong customer focus
Ability to juggle many tasks and projects in a fast-moving environment
Experience working directly with Enterprise customers
Education:UG -B.Tech/B.E.
PG - Post Graduation Not Required, MBA/PGDM, M.Tech, MCA, M.Sc
Doctorate - Doctorate Not Required