Company Profile:
Amazon,
a Fortune 500 company based in Seattle, Washington, is the global leader in
e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly
expanded our product offerings, international sites, and worldwide network of
fulfillment and customer service centers. Today, Amazon offers everything from
books and electronics to tennis rackets and diamond jewelry. We operate sites
in the United Kingdom, Germany, France, Japan, Canada, Italy, and China and
maintain dozens of fulfillment centers around the world which encompass more
than 26 million square feet.
நிறுவனம் : Amazon
வேலை : Application Engineer
இடம்: Chennai
அணுபவம்: 2 – 4 Years
தகுதி: B.E/B.Tech/MCA - Computer
விண்ணப்பிக்கும் முறை: Online
Designation: Software Developer
Job Description:
Application
Engineer (AE) - Digital Services.
Do you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job for you The Digital Media Technology group builds unique and exciting digital products and responsible for Amazon Kindle, Digital Video, Audio, Music and Digital Text products. We build an eclectic set of rich media ingestion technologies, platforms and processes and taking what's possible with digital media to the next level.
Do you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job for you The Digital Media Technology group builds unique and exciting digital products and responsible for Amazon Kindle, Digital Video, Audio, Music and Digital Text products. We build an eclectic set of rich media ingestion technologies, platforms and processes and taking what's possible with digital media to the next level.
AE
is a shared services organization responsible for providing multi-faceted application
engineering services to multiple Digital product development teams.
Developing
Tools, applications, code improvements and scripts to resolve operational
burden of support engineers and Operations
Support
engineering and troubleshooting on issues related to the digital platform
services and content for various products
Interface
with content acquisition, content providers, operations and technical teams to
ensure content publishing and delivery as per service level agreements
Production
Builds, Tools, and Configuration Management for software product releases and
successful deployments.
This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the support engineer are:
Provide
first level of support for tickets filed in Audible
Provide
engineering support of our incoming tickets, including extensive
troubleshooting and debugging, with responsibilities covering multiple product
lines.
Work
on maintenance driven coding projects, primarily in Perl or shell scripts, web
technologies, and Java based projects.
Read
and understand complex application code and make code fixes to resolve support
issues
Software
deployment support in staging and production environments.
Develop
tools to aid operations and maintenance.
System
and Support status reporting.
Ownership
of one or more Digital products or components.
Customer
notification and workflow co-ordination and follow-up to maintain service level
agreements.
Work
with Seattle engineering team for handing-off or taking over active support
issues and to create a team specific knowledge base and skill set.
Industry: Internet / Ecommerce
Functional Area: IT Software - Application Programming, Maintenance
Role Category: Software Developer
Role: Software Developer
Role: Software Developer
Skills Required:
Product
Development, Technical Support, Publishing, Tools, Engineering Services, Audio,
Handling, Proactive, Coding, Digital Media.
Desired Profile:
Basic
Qualifications
Required
Technical Skills
B.E. in
Computer Science or a related field.
2 years overall
development/technical support experience.
Proven track
record in working on enterprise level large scale n-tier applications
Development
Experience in C/Java or open source based technologies. Understanding of
XML/SOAP, web services, web application development, and industry-standard
commerce systems.
Demonstrated
experience in Perl or shell scripts, a sound understanding of web technologies.
Detailed
knowledge of the UNIX/Linux operating system and tools
Proven ability
to troubleshoot and identify the root cause of issues in complex Enterprise
Level applications.
Demonstrated
skill and passion for problem solving and operational excellence.
Required Soft Skills
BIG PICTURE:
solve problems at their root, stepping back to understand the broader context
PROACTIVE: You
display energy and initiative in solving problems. You follow all possible
avenues to get the job done.
ADAPTABLE: You
undertake a variety of tasks willingly. You switch from complex to routine
tasks when required. You adapt quickly to new technologies and products. You
work effectively with a variety of personalities and work styles.
HANDLING
STRESS: Ability to retain composure under stressful conditions, communicates
effectively with a wide array of individuals at Amazon, and gets the right
things done.
QUALITY: You
demonstrate appropriate quality and thoroughness.
INTEGRITY: You
act with personal integrity at all times.
PROFESSIONAL:
You work within your team's process. You confront problems (even when outside
your own domain), propose solutions, take ownership through to resolution or
ensure a clear hand-off. You have a positive, can-do approach to work.
Preferred
Qualifications
Required
Technical Skills
B.E. in
Computer Science or a related field.
2 years overall
development/technical support experience.
Proven track
record in working on enterprise level large scale n-tier applications
Development
Experience in C/Java or open source based technologies. Understanding of
XML/SOAP, web services, web application development, and industry-standard
commerce systems.
Demonstrated
experience in Perl or shell scripts, a sound understanding of web technologies.
Detailed
knowledge of the UNIX/Linux operating system and tools
Proven ability
to troubleshoot and identify the root cause of issues in complex Enterprise
Level applications.
Demonstrated
skill and passion for problem solving and operational excellence.
Required Soft Skills
BIG PICTURE:
solve problems at their root, stepping back to understand the broader context
PROACTIVE: You
display energy and initiative in solving problems. You follow all possible
avenues to get the job done.
ADAPTABLE: You
undertake a variety of tasks willingly. You switch from complex to routine
tasks when required. You adapt quickly to new technologies and products. You
work effectively with a variety of personalities and work styles.
HANDLING
STRESS: Ability to retain composure under stressful conditions, communicates
effectively with a wide array of individuals at Amazon, and gets the right
things done.
QUALITY: You
demonstrate appropriate quality and thoroughness.
INTEGRITY: You
act with personal integrity at all times.
PROFESSIONAL:
You work within your team's process. You confront problems (even when outside
your own domain), propose solutions, take ownership through to resolution or
ensure a clear hand-off. You have a positive, can-do approach to work.
Education: UG -B.Tech/B.E. - Computers
PG - MCA - Computers
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
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